Lost Card Assistance
Your Lifeshield protection provides 24/7 toll-free access to certified paralegals to assist you in the event that your cards are lost or stolen.
Our specialists follow the process below to quickly and efficiently resolve any issues that may arise from missing cards:
- Consult with the member to determine. the severity of the incident and begin the notification process. This includes obtaining credit reports from each of the three major credit reporting bureaus.
- Contact each credit card company while member is on the phone.
- Cancel the member's affected credits cards.
- Request new replacement cards.
- Place fraud alerts with all three major credit's cards
- Assist member with interpreting their credits reports
- Provide daily credit monitoring from all three bureaus for six month to help prevent any further fraud.
Registration of your credit cards is not required. This safety measure prevents further fraud and/or identity theft. All of our Call Center Personnel (ID Recovery Specialists) are certified paralegals with extensive legal and fraud experience and work under the direction of our corporate attorney.
